Our dog collars are made from luxurious ‘vegan leather,’ high-quality beads, and durable hardware to ensure both style and longevity.
To measure your dog, use a soft measuring tape around the base of your dog’s neck where the collar will sit. Ensure the tape is snug but not tight, allowing two fingers to fit comfortably between the collar and the neck.
Yes, we offer personalised dog collars. You can add your phone number, special charms, or unique designs. We can also include your name for a personal touch.
Custom collars typically take a week to craft and ship. You’ll receive a confirmation email with tracking information once your order is dispatched.
We offer Standard Post and Registered Post via AnPost. We highly recommend Registered Post for its tracking and insurance benefits.
We accept returns of unworn and undamaged items within 7 days of receipt. Complete the contact form on our website to initiate a return.
*Note: Please note that custom-made orders are non-refundable unless they arrive damaged.
To maintain your collar, wipe it with a damp cloth and mild soap. Avoid submerging it in water and keep it away from harsh chemicals to ensure its longevity.
Yes, our products are shipped in branded eco-friendly cardboard boxes, and we use sustainable materials whenever possible.
Yes, we ship worldwide. Please note that VAT is included in EU orders, and you are responsible for any import taxes and customs duties for orders outside the EU.
Absolutely! We love creating unique designs. Contact us with your ideas, and we’ll work with you to create a custom collar that meets your specifications.
